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Troubleshooting

  • Installation: Connection Troubleshooter - START HERE
  • Installation: I'm stuck on 'Let's hook your Slide up to the internet'
  • Installation: I'm stuck at 'Connect your phone to the Slide Access Point'
  • Installation: Calibrating Slide [Troubleshooting]
  • Installation: 'Something went wrong' screen
  • Installation: Completed, but no connection
  • How to Factory Reset Slide
  • I am having trouble downloading the Slide app
  • I can't attach Slide onto the mount
  • Where can I find the device code?
  • My curtains don't open or close completely
  • Slide stopped responding, lost connection
  • Touch&Go is not working
  • Error: 403 - User Does Not Have The Right Roles
  • If I try to open my curtains they close and vice versa
  • LED-light functions

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  • Compatibility
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  • Ordering and Shipping
  • Product Features
  • Slide by IIM App Support
  • Smart Home Integration
  • Troubleshooting
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